Terms
Effective Date: March 22, 2025
Welcome to chilloutair.com (the “Site”), owned and operated by Chill Out Air Conditioning and Heating (“Chill Out”, “we”, “our”, or “us”). By accessing or using our Site, you (“You’) (also referred to as the “User”) is subject to, and constitutes Your acceptance of, and agreement to comply with, the following terms and conditions (the “Agreement”). If you do not agree to the terms and conditions of this Agreement, immediately discontinue any use of the Site. Also, note that the terms and conditions of this Agreement may change from time to time and it is Your responsibility to check for such updates on this Site. If any change is unacceptable to You, Your sole recourse is to discontinue accessing or otherwise using this Site. Your continued use of the Site shall constitute Your acceptance of the Agreement as amended.
AUTHORIZED USE
You may use this Site only for lawful purposes and in accordance with this Agreement. The content on this Site—including but not limited to text, images, graphics, service descriptions, and logos—is the property of Chill Out and is protected by intellectual property laws. You may not reproduce, distribute, or display any portion of the Site for commercial purposes without our prior written permission. You may share publicly available content with proper attribution and a link back to chilloutair.com.
SERVICES & ONLINE BOOKINGS
Chill Out offers information on residential and commercial HVAC services through this Site. You may be able to request service appointments, estimates, or consultations through phone or by email. By submitting such requests, you agree to provide accurate and up-to-date contact information. Appointment availability is not guaranteed until confirmed.
PAYMENTS
Payments for services provided by Chill Out are due in accordance with the terms agreed upon at the time of booking or as specified in a written estimate or invoice. Payment methods may include credit/debit card, check, or other methods as mutually agreed. By proceeding with a service request, you agree to pay all associated costs, including applicable taxes and service fees, in a timely manner. Late payments may be subject to additional charges or interest as allowed by law. If you have questions about your invoice or payment terms, please contact us directly.
CANCELLATIONS AND REFUNDS
To cancel or reschedule a service appointment, please contact us at least 24 hours in advance. For cancellations within 24 hours or missed appointments, a service fee may apply. Refunds for prepaid services will be handled on a case-by-case basis and may be subject to transaction or processing fees.
WARRANTY INFORMATION
Chill Out stands by the quality of its workmanship and materials. We offer a limited warranty on labor for installation and repair services, as well as manufacturer-backed warranties on applicable parts. Specific warranty details will be provided at the time of service and may vary depending on the product or service delivered. Please retain all service records and invoices for warranty claims. Warranty claims must be submitted within the warranty period and may be subject to inspection.
PRIVACY POLICY
We value your privacy. Any information you provide through contact forms, service booking, or email/SMS communication is collected and stored securely. We do not sell or share your personal information with third parties, except as necessary to fulfill services or comply with legal obligations. For more information, please review our full Privacy Policy.
LIMITATION OF LIABILITY
To the fullest extent permitted by law, Chill Out shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Site or our services. This includes, but is not limited to, delays in service, technical errors, or reliance on any information provided on the Site.
NO GUARANTEE OF RESULTS
While we aim to deliver high-quality HVAC services, we make no warranties or guarantees about the outcome of any specific service. All services are provided “as is” and are subject to factors beyond our control, including but not limited to weather, product availability, and site conditions.
THIRD-PARTY LINKS
Our Site may include links to third-party websites for your convenience. We are not responsible for the content, privacy practices, or business practices of such third-party sites. The inclusion of any link does not imply endorsement by Chill Out.
TRADEMARKS AND COPYRIGHT
All trademarks, logos, and service marks displayed on the Site are the property of Chill Out or respective third parties. You may not use these marks without prior written consent.
GOVERNING LAW
The laws of California, U.S.A. applicable therein shall govern as to the interpretation, validity and effect of this Agreement notwithstanding any conflict of laws provisions or the User’s domicile, residence, or physical location. The User hereby consents and submits to the non-exclusive jurisdiction of the courts of California in any action or proceeding instituted under or related to this Agreement.
GENERAL TERMS
This Agreement sets forth the entire agreement between You and chilloutair.com in respect of the Site and its contents and supersedes all prior agreements, whether written or oral, with respect to the subject matter hereof. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck from these Terms and Conditions and the remaining provisions shall remain in full force and effect. Any failure by chilloutair.com to enforce any provision of this Agreement will not constitute a waiver of our right to subsequently enforce such provision or any other provision of this Agreement. This Agreement shall endure to the benefit of and be binding upon each of us and our respective successors and permitted assigns.